Since its founding in 1962, Fullerton Companies has been a trailblazer in the construction industry. Beginning with panel work, the company quickly evolved to multi-story buildings, adapting and innovating along the way to carve out its niche in the single-story wood framed commercial construction market. Today, Fullerton Companies is celebrated for its unique approach to Industrialized Construction, core values, and commitment to excellence—a legacy built from hard work and innovation.
Finding Their Niche
The company’s journey took a pivotal turn in 2019, a year President Scott Pairolero describes as the beginning of a critical finetuning process. In 2019, Fullerton Companies had hit what Pairolero calls their “sweet spot,” focusing on 2,000 to 18,000 square-foot buildings that perfectly aligned with their design expertise and operational systems. This shift marked the beginning of a period of significant growth and success for the company.
Core Values: The Heart of Fullerton Companies
At the center of Fullerton Companies’ success lies a strong culture rooted in five core values that guide every decision and interaction. According to CEO Mike Cousineau, these values are more than just words on paper; they are deeply embedded in the fabric of the organization.
“We have a set of core values that we live and die by,” Cousineau explains. “They’re printed all over the building—in conference rooms and on walls. It’s hard not to live by your core values when they surround you every day.”
Transparency is a cornerstone of the company’s ethos. This value permeates every aspect of the business, from candid conversations with clients to monthly recognition meetings where employees are updated on the company’s financial performance and customer feedback. “We don’t sugarcoat if things aren’t going well,” Cousineau says. “We’re very transparent with our customers. If there’s frustration on either side, we address it openly.”
For Pairolero, candor, passion, and humility are equally vital. “Why do we get out of bed every day? Why do we show up? It’s about passion and desire for this business,” he says. “And humility means acknowledging that we don’t have all the answers. We’re humble enough to ask for help and to learn from our customers, employees, and partners.”
Humor and fun also play a significant role in the company’s culture. “You’ve got to be able to laugh, even at yourself,” Cousineau adds. “It brings some levity to the intensity of a typical business day.”
A Commitment to Learning and Innovation
The company’s willingness to learn from its customers is a key driver of its continuous improvement. “We tell our customers that we don’t have all the answers, but we expect to get smarter every day,” Cousineau says. “That humility—to say, ‘I have a lot to learn’—is essential. It’s how we keep evolving our products, services, and processes.”
This philosophy is evident in Fullerton Companies’ approach to project management. From initial design reviews to material procurement, production, and installation, the company manages every aspect of a project with meticulous attention to detail. “Our team does a phenomenal job managing the process,” Pairolero notes. “From working with architects to delivering on our promise of speed to market, quality, and professional service, it’s a coordinated effort that drives our success.”
“From working with architects to delivering on our promise of speed to market, quality, and professional service, it’s a coordinated effort that drives our success.”
Notable Projects and a Commitment to Excellence
Over the years, Fullerton Companies has worked on a range of high-profile projects. According to Pairolero, every project is notable in its own way. “We are a custom prefabricated panelizer in the industrialized construction space, building for some of the premier brands. Each project is unique to that brand and customer,” he explains.
This dedication to customization and quality is a testament to the team’s expertise and commitment. “Our projects succeed because of the incredible team we have in place,” Pairolero says. “From design to production to installation, our team ensures that every detail is executed flawlessly.”
The People and Processes Behind the Success
For Cousineau, the company’s success can be boiled down to two critical factors: people and process. “You absolutely can’t build a sustainable, growing business unless you have the right people in the right processes,” he asserts.
Fullerton Companies invests heavily in its employees, fostering a culture of growth and collaboration. This approach not only benefits the team but also enhances the company’s ability to deliver exceptional results for its clients.
A Disruptive Vision for the Future
Looking ahead to 2025, Fullerton Companies is poised for continued growth and innovation. The company plans to expand its “disruptive” product offerings to reach even more customers. “We’re very excited about the traction we’re gaining,” Cousineau says. “Our product is significantly different from traditional construction methods, and we see a strong response from our customer base.”
The company’s focus on speed to market, consolidation of trades, and schedule adherence positions it as a leader in the construction industry. With a commitment to qualitative and quantitative metrics, Fullerton Companies aims to continue delivering value and innovation to its clients.
Building a Better Future
At its core, Fullerton Companies is driven by a simple yet powerful mission: to build excellence through people and process. With a strong foundation of core values, a commitment to transparency and learning, and a team of dedicated professionals, the company is well-positioned to lead the industry into the future.
As Cousineau puts it, “We’re on a quest to keep learning, growing, and getting smarter every day. That’s how we build better, not just for today, but for the future.”
